Frequently Asked Questions
Can I get some samples?
Yes, some samples are free while others may require a small fee. Freight is collected and will be credited back upon placing a formal order.
Do you have product certifications?
Yes, we hold various certifications including FDA, CE, ISO, TUV, and BSCI to ensure global standards are met.
What is the expected delivery date?
Sample lead time is typically 5-7 days, while bulk production takes approximately 30 days depending on the order size.
How do you handle quality control?
Our internal QC team performs final inspections on all bulks. We also welcome third-party inspections to ensure goods are perfect before shipping.
Do you offer OEM/ODM services?
Yes, with our own designers and production facilities, we provide comprehensive OEM/ODM services for global retailers.
What are the acceptable payment terms?
We commonly accept T/T, L/C, and Paypal. Other methods can be discussed based on requirements.