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Frequently Asked Questions
1. Are you a factory or a trading company?
We are the manufacturer with 15+ years of industry experience. We have more than 100 workers and a 10,000m² factory building.
2. How long does it take to respond to a quotation request?
We strive to provide you with a quotation on the same day, no later than 24 hours.
3. What is the lead time for samples and bulk orders?
Samples can be ready in 5-7 days, and the bulk order lead time is typically 45-50 days.
4. What are the costs associated with obtaining samples?
We provide free samples for standard items. New customers only need to cover the freight charges.
5. What is your minimum order quantity (MOQ)?
Our standard MOQ is 1,000pcs per item. For your first order, we can accept a minimum of 500pcs.
6. What customized services do you offer?
We provide full customization in materials, colors, printing, sizing, logos, and packaging options.